Digital Services Act Trained Professional (DiSeActTPro)



Overview

The Digital Services Act is the most important and most ambitious regulation in the world in the field of the protection of the digital space against the spread of illegal content, and the protection of users’ fundamental rights. It is a comprehensive set of new rules that regulate the responsibilities of intermediaries that connect consumers with goods, services and content. The regulation covers online marketplaces, social networks, content-sharing platforms, app stores, online travel and accommodation platforms, etc.

Very large platforms are now obliged to assess the risks their systems pose, regarding not only illegal content and products, but also systemic risks to the public interests, fundamental rights, public health and security. They must develop appropriate risk management tools and measures to protect the integrity of their services against the use of manipulative techniques.

According to Article 52 ("Penalties"), the maximum amount of fines that may be imposed for a failure to comply with an obligation laid down in the Digital Services Act is 6 % of the annual worldwide turnover of the provider of intermediary services concerned in the preceding financial year. The maximum amount of the fine that may be imposed for the supply of incorrect, incomplete or misleading information, failure to reply or rectify incorrect, incomplete or misleading information and failure to submit to an inspection is 1 % of the annual income or worldwide turnover of the provider of intermediary services or person concerned in the preceding financial year.

According to Article 41 of the DSA:

- The management body of the provider of the very large online platform or of the very large online search engine shall define, oversee and be accountable for the implementation of the provider's governance arrangements that ensure the independence of the compliance function, including the division of responsibilities within the organisation of the provider of very large online platform or of very large online search engine, the prevention of conflicts of interest, and sound management of systemic risks.

- The management body shall approve and review periodically, at least once a year, the strategies and policies for taking up, managing, monitoring and mitigating the risks identified to which the very large online platform or the very large online search engine is or might be exposed to.

- The management body shall devote sufficient time to the consideration of the measures related to risk management. It shall be actively involved in the decisions related to risk management, and shall ensure that adequate resources are allocated to the management of the risks identified in accordance with Article 34.

According to Article 13:

- Providers of intermediary services which do not have an establishment in the Union but which offer services in the Union shall designate, in writing, a legal or natural person to act as their legal representative in one of the Member States where the provider offers its services.

- Providers of intermediary services shall mandate their legal representatives for the purpose of being addressed in addition to or instead of such providers, by the Member States’ competent authorities, the Commission and the Board, on all issues necessary for the receipt of, compliance with and enforcement of decisions issued in relation to this Regulation. Providers of intermediary services shall provide their legal representative with necessary powers and sufficient resources to guarantee their efficient and timely cooperation with the Member States’ competent authorities, the Commission and the Board, and to comply with such decisions.

- It shall be possible for the designated legal representative to be held liable for non-compliance with obligations under this Regulation, without prejudice to the liability and legal actions that could be initiated against the provider of intermediary services.

The marketplace is clearly demanding qualified professionals that have the knowledge and skills needed to comply with this regulation.


Objectives

The program has been designed to provide with the skills needed to understand and support compliance with the Digital Services Act.

It also provides with the skills needed to pass the Digital Services Act Trained Professional (DiSeActTPro) exam, and to receive the Certificate of Completion, that provides independent evidence that you have a quantifiable understanding of the subject matter.


Target Audience

The program is beneficial to risk and compliance managers and professionals, auditors, consultants, and service providers that work for:

- EU companies and organizations that have to comply with the Digital Services Act,

- non-EU companies and organizations that have operations in EU Member States or provide services to EU citizens, and have to comply with the Digital Services Act.

It includes:

- Intermediary services offering network infrastructure, like Internet access providers, and domain name registrars.

- Hosting services such as cloud and webhosting services.

- Online platforms bringing together sellers and consumers such as online marketplaces, app stores, collaborative economy platforms and social media platforms.

- Very large platforms. They pose particular risks in the dissemination of illegal content and societal harms.


Target Audience DSA

Course Synopsis

The European Union (EU) - key institutions, the EU legislative process, the roles.
- The European System of Financial Supervision.
- The major changes after the Lisbon Treaty.
- Delegated acts - supplementing or amending certain non-essential elements of a basic act.
- Implementing acts.
- Regulatory technical standards (RTS), Implementing technical standards (ITS).
- The Committee of European Auditing Oversight Bodies (CEAOB).
- The European External Action Service, Common Foreign and Security Policy (CFSP), Common Security and Defence Policy (CSDP), European Cyber Defence Policy Framework (CDPF).


Before the Digital Services Act.
The need for the Digital Services Act.


The Digital Services Act, important articles.


Chapter I, General Provisions.
- Subject matter and scope.
- Definitions.


Chapter II, Liability of Providers of Intermediary Services.
- Mere conduit.
- Caching.
- Hosting.
- Voluntary own-initiative investigations and legal compliance.
- No general monitoring or active fact-finding obligations.
- Orders to act against illegal content.


Chapter III, Due Diligence Obligations for a Transparent and Safe Online Environment.

Section 1, Provisions applicable to all providers of intermediary services.
- Points of contact for Member States’ authorities, the Commission and the Board.
- Points of contact for recipients of the service.
- Legal representatives.
- Terms and conditions.
- Transparency reporting obligations for providers of intermediary services.


Section 2, Additional provisions applicable to providers of hosting services, including online platforms.
- Notice and action mechanisms.
- Statement of reasons.
- Notification of suspicions of criminal offences.


Section 3, Additional provisions applicable to providers of online platforms.
- Exclusion for micro and small enterprises.
- Internal complaint-handling system.
- Out-of-court dispute settlement.
- Trusted flaggers.
- Measures and protection against misuse.
- Transparency reporting obligations for providers of online platforms.
- Online interface design and organisation.
- Advertising on online platforms.
- Recommender system transparency.
- Online protection of minors.


Section 4, Additional provisions applicable to providers of online platforms allowing consumers to conclude distance contracts with traders.
- Exclusion for micro and small enterprises.
- Traceability of traders.
- Compliance by design.
- Right to information.


Section 5, Additional obligations for providers of very large online platforms and of very large online search engines to manage systemic risks.
- Very large online platforms and very large online search engines.
- Risk assessment.
- Mitigation of risks.
- Crisis response mechanism.
- Independent audit.
- Recommender systems.
- Additional online advertising transparency.
- Data access and scrutiny.
- Compliance function.
- Transparency reporting obligations.
- Supervisory fee.


Section 6, Other provisions concerning due diligence obligations.
- Standards.
- Codes of conduct.
- Codes of conduct for online advertising.
- Codes of conduct for accessibility.
- Crisis protocols.


Chapter IV, Implementation, Cooperation, Penalties and Enforcement.

Section 1, Competent authorities and national Digital Services Coordinators.
- Competent authorities and Digital Services Coordinators.
- Requirements for Digital Services Coordinators.
- Powers of Digital Services Coordinators.
- Penalties.
- Right to lodge a complaint.
- Compensation.
- Activity reports.


Section 2, Competences, coordinated investigation and consistency mechanisms.
- Competences.
- Mutual assistance.
- Cross-border cooperation among Digital Services Coordinators.
- Referral to the Commission.
- Joint investigations.


Section 3, European Board for Digital Services.
- European Board for Digital Services.
- Structure of the Board.
- Tasks of the Board.


Section 4, Supervision, investigation, enforcement and monitoring in respect of providers of very large online platforms and of very large online search engines.
- Development of expertise and capabilities.
- Enforcement of obligations of providers of very large online platforms and of very large online search engines.
- Initiation of proceedings by the Commission and cooperation in investigation.
- Requests for information.
- Power to take interviews and statements.
- Power to conduct inspections.
- Interim measures.
- Commitments.
- Monitoring actions.
- Non-compliance.
- Fines.
- Enhanced supervision of remedies to address infringements of obligations laid down in Section 5 of Chapter III.
- Periodic penalty payments.
- Limitation period for the imposition of penalties.
- Limitation period for the enforcement of penalties.
- Right to be heard and access to the file.
- Publication of decisions.
- Review by the Court of Justice of the European Union.
- Requests for access restrictions and cooperation with national courts.
- Implementing acts relating to Commission intervention.


Section 5, Common provisions on enforcement.
- Professional secrecy.
- Information sharing system.
- Representation.


Section 6, Delegated and implementing acts.
- Exercise of the delegation.
- Committee procedure.


Chapter V, Final Provisions.
- Review.
- Anticipated application to providers of very large online platforms and of very large online search engines.
- Entry into force and application.


Understanding better the Digital Services Act.
Deadlines.


Commission Implementing Regulations after the DSA.
- Commission Implementing Regulation (EU) 2023/1201 of 21 June 2023 on detailed arrangements for the conduct of certain proceedings by the Commission pursuant to Regulation (EU) 2022/2065 of the European Parliament and of the Council (‘Digital Services Act’).
- Commission Implementing Regulation (EU) 2024/607 of 15 February 2024, on the practical and operational arrangements for the functioning of the information sharing system pursuant to Regulation (EU) 2022/2065 of the European Parliament and of the Council (‘Digital Services Act’).
- Commission Implementing Regulation (EU) 2023/1127 of 2 March 2023 supplementing Regulation (EU) 2022/2065 of the European Parliament and of the Council with the detailed methodologies and procedures regarding the supervisory fees charged by the Commission on providers of very large online platforms and very large online search engines.


2022 Strengthened Code of Practice on Disinformation.
- Demonetising the dissemination of disinformation.
- Guaranteeing transparency of political advertising.
- Enhancing cooperation with fact-checkers.
- Facilitating access to data for researchers.


Signatories of the 2022 Strengthened Code of Practice on Disinformation – including Adobe, Alliance4Europe, Google, Meta, Microsoft, Twitter etc.


Other new EU Directives and Regulations.
- The NIS 2 Directive.
- The Digital Operational Resilience Act (DORA).
- The Artificial Intelligence Act.
- The Critical Entities Resilience Directive (CER).
- The European Data Act.
- The European Data Governance Act (DGA).
- The European Cyber Resilience Act (CRA).
- The Digital Markets Act (DMA).
- The European Chips Act.
- The Artificial Intelligence Liability Directive.
- The Framework for Artificial Intelligence Cybersecurity Practices (FAICP).
- The EU Cyber Solidarity Act.
- The Digital Networks Act (DNA).
- The European ePrivacy Regulation.
- The European Digital Identity Regulation.
- The European Media Freedom Act (EMFA).
- The Corporate Sustainability Due Diligence Directive (CSDDD).
- The Systemic Cyber Incident Coordination Framework (EU-SCICF).
- The European Health Data Space (EHDS).
- The European Financial Data Space (EFDS).
- The Financial Data Access (FiDA) Regulation.
- The Payment Services Directive 3 (PSD3), Payment Services Regulation (PSR).
- Internal Market Emergency and Resilience Act (IMERA).
- The European Space Law (EUSL).


Closing remarks.


Become a Digital Services Act Trained Professional (DiSeActTPro)

This is a Distance Learning with Certificate of Completion program, provided by Cyber Risk GmbH. The General Terms and Conditions for all legal transactions made through the Cyber Risk GmbH websites (hereinafter “GTC”) can be found at: https://www.cyber-risk-gmbh.com/Impressum.html

Each Distance Learning with Certificate of Completion program (hereinafter referred to as “distance learning program”) is provided at a fixed price, that includes VAT. There is no additional cost, now or in the future, for any reason.

We will send the distance learning program via email up to 24 hours after the payment (working days). Please remember to check the spam folder of your email client too, as emails with attachments are often landed in the spam folder.

You have the option to ask for a full refund up to 60 days after the payment. If you do not want one of our distance learning programs for any reason, all you must do is to send us an email, and we will refund the payment, no questions asked.

Your payment will be received by Cyber Risk GmbH (Dammstrasse 16, 8810 Horgen, Switzerland, Handelsregister des Kantons Zürich, Firmennummer: CHE-244.099.341). Cyber Risk GmbH will also send the certificates of completion to all persons that will pass the exam.

The all-inclusive cost is 297 USD (US Dollars). There is no additional cost, now or in the future, for this program.


First option: You can purchase the Digital Services Act Trained Professional (DiSeActTPro) program with VISA, MASTERCARD, AMEX, Apple Pay, Google Pay etc.

Purchase the Digital Services Act Trained Professional (DiSeActTPro) program here (VISA, MASTERCARD, AMEX, Apple Pay, Google Pay etc.)




Second option: QR code payment.

i. Open the camera app or the QR app on your phone.

ii. Scan the QR code and possibly wait for a few seconds.

iii. Click on the link that appears, open your browser, and make the payment.


DiSeActTPro Payment

Third option: You can purchase the NIS 2 Directive Trained Professional (NIS2DTP) program with PayPal

When you click "Buy Now" below, you will be redirected to the PayPal web site.




What is included in the cost of the distance learning program:


A. The official presentations (1350 slides).

The presentations are effective and appropriate to study online or offline. Busy professionals have full control over their own learning and are able to study at their own speed. They are able to move faster through areas of the course they feel comfortable with, but slower through those that they need a little more time on.


B. Up to 3 online exam attempts per year.

Candidates must pass only one exam. If they fail, they must study the official presentations and retake the exam. Candidates are entitled to 3 exam attempts every year.

If candidates do not achieve a passing score on the exam the first time, they can retake the exam a second time.

If they do not achieve a passing score the second time, they can retake the exam a third time.

If candidates do not achieve a passing score the third time, they must wait at least one year before retaking the exam. There is no additional cost for additional exam attempts.

To learn more, you may visit:

https://www.eu-digital-services-act.com/Distance_Learning_Programs_Exam_Certificate_of_Completion.pdf


C. The certificate of completion, with a scannable QR code for verification.

You will receive your certificate via email in Adobe Acrobat format (pdf), with a scannable QR code for verification, 7 business days after you pass the exam. A business day refers to any day in which normal business operations are conducted (in our case Monday through Friday), excluding weekends and public holidays.


Digital Services Act Trained Professional (DiSeActTPro)

D. Cyber Risk GmbH will develop a web page dedicated to each certified professional (https://www.cyber-risk-gmbh.com/Your_Name.htm).

When third parties scan the QR code on your certificate, they will visit this web page (https://www.cyber-risk-gmbh.com/Your_Name.htm), and they will be able to verify that you are a certified professional, and your certificates are valid and legitimate.

In this web page we will have your name, all the certificates you have received from us, and pictures of your certificates.

This is an example:

https://www.cyber-risk-gmbh.com/Monika_Meier.html

You can print your certificate that you will receive in Adobe Acrobat format (pdf). With the scannable QR code, all third parties can verify the authenticity of each certificate in a matter of seconds. Professional certificates are some of the most frequently falsified documents. Employers and third parties need an easy, effective, and efficient way to check the authenticity of each certificate. QR code verification is a good response to this demand.


E. If you purchase the DiSeActTPro program now, you can receive all the updated and amended DiSeActTPro programs at no cost until January 31, 2028.

Every time we have important developments that affect regulatory compliance with the Digital Services Act, we will update and amend this training program, especially when we have important:

- Joint final draft technical standards, from the European Supervisory Authorities (ESAs) – the European Banking Authority (EBA), the European Insurance and Occupational Pensions Authority (EIOPA), the European Securities and Markets Authority (ESMA).

- Regulatory Technical Standards (RTS),

- Implementing Technical Standards (ITS),

- Delegated Acts, that supplement or amend non‑essential parts of EU legislative acts, and

- Implementing Acts, that ensure that EU laws are applied uniformly.

The all-inclusive cost of your first program is $297. The all-inclusive cost of your second (and each additional) program is $197. It includes the exam, the certificate of completion, and all the updated and amended programs at no cost until January 31, 2028. You can take the exam and receive the certificate of completion only once. You cannot take the exam again, and it is not possible to receive a new certificate of completion every time you receive an updated and amended program at no cost.

If you want to take the exam again, to receive a certificate of completion having a later date on it, and to have both certificates of completion with different dates at your dedicated web page, you must purchase the updated program at a discounted cost ($197). This is not required, your original certificate will not expire.

In order to receive the updated and amended program (you have purchased the program in the past, and now you want to receive the updated and amended program at no cost), please follow the simple steps:

Please check the “Course synopsis” of the program at the registration page, to check if you have the latest version.

If we have updated the program, please send us an email with title: “Please send me the updated DiSeActTPro program.”

In the email, please let us know which was the name and email address of the person or legal entity that had initially purchased the program.

You will receive the updated program in less than 48 hours (working days). Please remember to check your spam folder too.



Frequently Asked Questions for the distance learning programs.


1. I want to know more about Cyber Risk GmbH.

Cyber Risk GmbH is a company incorporated in Switzerland.
Company number: CHE-244.099.341.
Cantonal Register of Commerce: Canton of Zürich.
Registered address: Dammstrasse 16, 8810 Horgen, Switzerland.
Swiss VAT number: CHE-244.099.341 MWST.
EU VAT number: EU276036462. Cyber Risk GmbH is registered for EU VAT purposes in Germany (Bundeszentralamt für Steuern, Verfahren One-Stop-Shop, Nicht EU-Regelung) for the sale of services in the EU. Cyber Risk GmbH declares and pays EU VAT in a single electronic quarterly return submitted to Germany, and the German Bundeszentralamt für Steuern forwards the EU VAT due to each member State of the EU.

The owner and general manager of Cyber Risk GmbH is George Lekatis, a well-known expert in risk management and compliance. George is also the general manager of Compliance LLC, incorporated in Wilmington, NC, and offices in Washington, DC. It is a provider of risk and compliance training and executive coaching in 57 countries.

Several business units of Compliance LLC are very successful associations that offer membership, weekly or monthly updates, training, certification, Authorized Certified Trainer (ACT) programs, and other services to their members.

The business units of Compliance LLC include:

- The Sarbanes-Oxley Compliance Professionals Association (SOXCPA), the largest Association of Sarbanes-Oxley professionals in the world. You may visit: https://www.sarbanes-oxley-association.com

- The Basel iii Compliance Professionals Association (BiiiCPA), the largest association of Basel iii Professionals in the world. You may visit: https://www.basel-iii-association.com

- The Solvency II Association, the largest association of Solvency II professionals in the world. You may visit: https://www.solvency-ii-association.com

- The International Association of Risk and Compliance Professionals (IARCP). You may visit: https://www.risk-compliance-association.com

The Certified Risk and Compliance Management Professional (CRCMP) program, from the IARCP, has become one of the most recognized certificates in risk management and compliance. There are CRCMPs in 57 countries. Companies and organizations around the world consider the CRCMP a preferred certificate.

You can find more about the demand for CRCMPs at: https://www.risk-compliance-association.com/CRCMP_Jobs_Careers.pdf


CRCMP careers


“Cyber Risk GmbH Training Programs” are training programs developed, updated and provided by Cyber Risk GmbH, and include:
a) In-House Instructor-Led Training programs,
b) Online Live Training programs,
c) Video-Recorded Training programs,
d) Distance Learning with Certificate of Completion programs.


“Cyber Risk GmbH websites” are all websites that belong to Cyber Risk GmbH, and include the following:


a. Sectors and Industries.

1. Cyber Risk GmbH

2. Social Engineering Training

3. Healthcare Cybersecurity

4. Airline Cybersecurity

5. Railway Cybersecurity

6. Maritime Cybersecurity

7. Oil Cybersecurity

8. Electricity Cybersecurity

9. Gas Cybersecurity

10. Hydrogen Cybersecurity

11. Transport Cybersecurity

12. Transport Cybersecurity Toolkit

13. Hotel Cybersecurity

14. Sanctions Risk

15. American Privacy Rights Act of 2024 (APRA)

16. Travel Security


b. Understanding Cybersecurity.

1. What is Disinformation?

2. What is Steganography?

3. What is Cyberbiosecurity?

4. What is Synthetic Identity Fraud?

5. What is a Romance Scam?

6. What is Cyber Espionage?

7. What is Sexspionage?

8. What is the RESTRICT Act?


c. Understanding Cybersecurity in the European Union.

1. The NIS 2 Directive

2. The Digital Operational Resilience Act (DORA)

3. The Critical Entities Resilience Directive (CER)

4. The European Data Act

5. The European Data Governance Act (DGA)

6. The European Cyber Resilience Act (CRA)

7. The Digital Services Act (DSA)

8. The Digital Markets Act (DMA)

9. The European Chips Act

10. The Artificial Intelligence Act

11. The Artificial Intelligence Liability Directive

12. The Framework for Artificial Intelligence Cybersecurity Practices (FAICP)

13. The EU Cyber Solidarity Act

14. The Digital Networks Act (DNA)

15. The European ePrivacy Regulation

16. The European Digital Identity Regulation

17. The European Media Freedom Act (EMFA)

18. The Corporate Sustainability Due Diligence Directive (CSDDD)

19. The Systemic Cyber Incident Coordination Framework (EU-SCICF)

20. The European Health Data Space (EHDS)

21. The European Financial Data Space (EFDS)

22. The Financial Data Access (FiDA) Regulation

23. The Payment Services Directive 3 (PSD3), Payment Services Regulation (PSR)

24. Internal Market Emergency and Resilience Act (IMERA)

25. The European Cyber Defence Policy

26. The Strategic Compass of the European Union

27. The European Space Law (EUSL)

28. The EU Cyber Diplomacy Toolbox



2. Is there any discount available for the distance learning programs?

We do not offer a discount for your first program. You have a $100 discount for your second and each additional program.

After you purchase the Digital Services Act Trained Professional (DiSeActTPro) program at $297, you can purchase:

a. The Digital Markets Act Trained Professional (DiMaActTPro) program at $197. You can find more about the program at: https://www.eu-digital-markets-act.com/DiMaActTPro_Training.html.

b. The Digital Operational Resilience Act Trained Professional (DORATPro) program at $197. You can find more about the program at: https://www.digital-operational-resilience-act.com/Digital_Operational_Resilience_Act_Trained_Professional_(DORATPro).html.

c. The NIS 2 Directive Trained Professional (NIS2DTP) program at $197. You can find more about the program at: https://www.nis-2-directive.com/NIS_2_Directive_Trained_Professional_(NIS2DTP).html.

d. The Critical Entities Resilience Directive Trained Professional (CERDTPro) program at $197. You can find more about the program at: https://www.critical-entities-resilience-directive.com/Critical_Entities_Resilience_Directive_Trained_Professional_(CERDTPro).html.

e. The Data Governance Act Trained Professional (DatGovActTP) program at $197. You can find more about the program at: https://www.european-data-governance-act.com/DatGovActTP_Training.html.

f. The European Chips Act Trained Professional (EChipsActTPro) program at $197. You can find more about the program at: https://www.european-chips-act.com/European_Chips_Act_Trained_Professional_(EChipsActTPro).html .

g. The Data Act Trained Professional (DataActTPro) program at $197. You can find more about the program at: https://www.eu-data-act.com/Data_Act_Trained_Professional_(DataActTPro).html .

h. The Artificial Intelligence Act Trained Professional (AIActTPro) program at $197. You can find more about the program at: https://www.artificial-intelligence-act.com/Artificial_Intelligence_Act_Trained_Professional_(AIActTPro).html .

In order to receive the URL for the discounted cost for your second and each additional program, please send us an email with title: “Please send me the URL for the discounted cost.”

In the email, please let us know:

a. Which was the name and email address of the person or legal entity that had purchased the first program.

b. Which is the program you want to purchase now at $197 instead of $297.

You will receive the URL for the discounted cost for your second and each additional program in less than 48 hours (working days). Please remember to check your spam folder too.



3. Are there any entry requirements or prerequisites required for enrolling in the training programs?

There are no entry requirements or prerequisites for enrollment. Our programs give the opportunity to individuals of all levels to learn, grow, and develop new skills without the need for prior qualifications or specific experience.



4. I want to learn more about the exam.

You can take the exam online from your home or office, in all countries.

It is an open book exam. Risk and compliance management is something you must understand and learn, not memorize. You must acquire knowledge and skills, not commit something to memory.

You will be given 90 minutes to complete a 35-question exam. You must score 70% or higher.

The exam contains only questions that have been clearly answered in the official presentations.

All exam questions are multiple-choice, composed of two parts:

a. A stem (a question asked, or an incomplete statement to be completed).

b. Four possible responses.

In multiple-choice questions, you must not look for a correct answer, you must look for the best answer. Cross out all the answers you know are incorrect, then focus on the remaining ones. Which is the best answer? With this approach, you save time, and you greatly increase the likelihood of selecting the correct answer.

TIME LIMIT - This exam has a 90-minute time limit. You must complete this exam within this time limit, otherwise the result will be marked as an unsuccessful attempt.

BACK BUTTON - When taking this exam you are NOT permitted to move backwards to review/change prior answers. Your browser back button will refresh the current page instead of moving backward.

RESTART/RESUME – You CANNOT stop and then resume the exam. If you stop taking this exam by closing your browser, your answers will be lost, and the result will be marked as an unsuccessful attempt.

SKIP - You CANNOT skip answering questions while taking this exam. You must answer all the questions in the order the questions are presented.

When you are ready to take the exam, you must follow the steps described at "Question h. I am ready for the exam. What must I do?", at:

https://www.eu-digital-services-act.com/Distance_Learning_Programs_Exam_Certificate_of_Completion.pdf



5. How comprehensive are the presentations? Are they just bullet points?

The presentations are not bullet points. They are effective and appropriate to study online or offline.



6. Do I need to buy books to pass the exam?

No. If you study the presentations, you can pass the exam. All the exam questions are clearly answered in the presentations. If you fail the first time, you must study more. Print the presentations and use Post-it to attach notes, to know where to find the answer to a question.



7. Is it an open book exam? Why?

Yes, it is an open book exam. Risk and compliance management is something you must understand and learn, not memorize. You must acquire knowledge and skills, not commit something to memory.



8. Do I have to take the exam soon after receiving the presentations?

No. You can take the exam any time. Your account never expires. You have lifetime access to the training program. If there are any updates to the training material and you have not passed the exam, you will receive the updated program free of charge.



9. Do I have to spend more money in the future to keep my certificate of completion valid?

No. Your certificate of completion will remain valid, without the need to spend money or to take another exam in the future.



10. Ok, the certificate of completion never expires, but things change.

Recertification would be a great recurring revenue stream for Cyber Risk GmbH, but it would also be a recurring expense for our clients. We resisted the temptation to "introduce multiple recurring revenue streams to keep business flowing", as we were consulted. No recertification is needed for our programs.

Things change, and this is the reason you need to visit the "Reading Room" of Cyber Risk GmbH every month, and read the monthly newsletter with updates, alerts, and opportunities, to stay current. You may visit:

https://www.cyber-risk-gmbh.com/Reading_Room.html



11. Which is your refund policy?

Cyber Risk GmbH has a very clear refund policy: You have the option to ask for a full refund up to 60 days after the payment. If you do not want one of our programs for any reason, all you must do is to send us an email, and we will refund the payment after one business day, no questions asked.



12. I want to receive a printed certificate. Can you send me one?

Unfortunately this is not possible. You will receive your certificate via email in Adobe Acrobat format (pdf), with a scannable QR code for verification, 7 business days after you pass the exam. A business day refers to any day in which normal business operations are conducted (in our case Monday through Friday), excluding weekends and public holidays.

Cyber Risk GmbH will develop a dedicated web page for each professional (https://www.cyber-risk-gmbh.com/Your_Name.html). In your dedicated web page we will add your full name, all the certificates you have received from Cyber Risk GmbH, and the pictures of your certificates.

When third parties scan the QR code on your certificate, they will visit your dedicated web page, and they will be able to verify that you are a certified professional, and your certificates are valid and legitimate.

Professional certificates are some of the most frequently falsified documents. Employers and third parties need an easy, effective, and efficient way to check the authenticity of each certificate. QR code verification is a good response to this demand.

You can print your certificate that you will receive in Adobe Acrobat format. With the scannable QR code, all third parties can verify the authenticity of each certificate in a matter of seconds.



13. Why should I choose your training programs?

I. There are many new Directives and Regulations in the EU, and our target audience is overwhelmed and has little time to spare. Cyber Risk GmbH has developed training programs that can assist them in understanding the new requirements, and in providing evidence that they are qualified, as they must pass an exam to receive their certificate of completion.

II. Our training programs are flexible and convenient. Learners can access the course material and take the exam at any time and from any location. This is especially important for those with busy schedules.

III. The all-inclusive cost of our programs is very low. There is no additional cost for each program, now or in the future, for any reason.

IV. If you purchase a second program, you have a $100 discount. The all-inclusive cost for your second (and each additional) program is $197.

V. There are 3 exam attempts per year that are included in the cost of each program, so you do not have to spend money again if you fail.

VI. No recertification is required. Your certificates of completion never expire.

VII. If you purchase the DiSeActTPro program now, you can receive all the updated and amended DiSeActTPro programs at no cost until January 31, 2028.

Every time we have important developments that affect regulatory compliance with the Digital Services Act, we will update and amend this training program, especially when we have important:

- Joint final draft technical standards, from the European Supervisory Authorities (ESAs) – the European Banking Authority (EBA), the European Insurance and Occupational Pensions Authority (EIOPA), the European Securities and Markets Authority (ESMA).

- Regulatory Technical Standards (RTS),

- Implementing Technical Standards (ITS),

- Delegated Acts, that supplement or amend non‑essential parts of EU legislative acts, and

- Implementing Acts, that ensure that EU laws are applied uniformly.

VIII. The marketplace is clearly demanding qualified professionals in risk and compliance management. Certified professionals enjoy industry recognition and have more and better job opportunities.

IX. Firms and organizations hire and promote fit and proper professionals who can provide evidence that they are qualified. Employers need assurance that managers and employees have the knowledge and skills needed to mitigate risks and accept responsibility. Supervisors and auditors ask for independent evidence that the process owners are qualified, and that the controls can operate as designed, because the persons responsible for these controls have the necessary knowledge and experience.

X. Professionals that gain more skills and qualifications often become eligible for higher-paying roles. Investing in training can have a direct positive impact on a manager's or employee's earning potential.


Cyber Risk GmbH, some of our clients